1. Introduction

Welcome to Level My Audio ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy rights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our audio processing service at levelmyaudio.com (the "Service").

This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Data Controller

For the purposes of GDPR, the data controller is:

3. Information We Collect

3.1 Information You Provide

• Email Address: Required to send you job completion notifications and download links
• Audio Files: The files you upload for processing
• Processing Preferences: Your selected codec, bitrate, and other processing options

3.2 Automatically Collected Information

• Technical Data: IP address, browser type, device information
• Usage Data: Job submission timestamps, processing status, file metadata
• Cookies: We use essential cookies for service functionality

3.3 Third-Party Services

• Google reCAPTCHA: For bot protection (subject to Google's Privacy Policy)
• AWS Services: For file storage and processing (subject to AWS Privacy Policy)

4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

• Contract Performance: Processing is necessary to provide the audio leveling service you requested
• Legitimate Interests: To improve our service, prevent fraud, and ensure security
• Consent: For marketing communications (where applicable)

5. How We Use Your Information

• Process your audio files according to your specifications
• Send you email notifications about job completion and download links
• Maintain and improve our Service
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Send occasional service updates (you may opt out at any time)

6. Data Retention

7. Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data
• Right to Restrict Processing: Request limitation of processing under certain circumstances
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time (where processing is based on consent)
• Right to Lodge a Complaint: File a complaint with your local data protection authority

To exercise any of these rights, contact us at: privacy@levelmyaudio.com

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption in transit (HTTPS/TLS)
• Secure cloud infrastructure (AWS)
• Access controls and authentication
• Regular security assessments
• Automatic data deletion after retention period

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States where our service infrastructure is located. We ensure appropriate safeguards are in place:

• AWS complies with GDPR and maintains EU-U.S. Data Privacy Framework certification
• Standard Contractual Clauses (SCCs) where applicable
• Appropriate technical and organizational security measures

10. Third-Party Services

Our Service uses third-party services that may collect information:

• Google reCAPTCHA: Protects against automated abuse (Privacy Policy)
• Amazon Web Services (AWS): Cloud infrastructure and storage (Privacy Policy)
• Vercel: Website hosting (Privacy Policy)

11. Children's Privacy

Our Service is not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a child under 16, please contact us immediately.

12. Marketing Communications

We may occasionally send you service-related emails. You can unsubscribe from marketing communications at any time by:

• Clicking the unsubscribe link in any email
• Contacting us at support@levelmyaudio.com

Note: You cannot opt out of essential service communications (e.g., job completion notifications).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your GDPR rights, contact us at:

If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.

15. Data Protection Officer

For GDPR-related inquiries, you may contact our Data Protection Officer at: privacy@levelmyaudio.com