Terms of Service

Last Updated: October 9, 2025

1. Acceptance of Terms

Welcome to Level My Audio. By accessing or using our audio processing service at levelmyaudio.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service.

We reserve the right to update these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

2. Description of Service

Level My Audio provides an automated audio processing service that:

  • Accepts audio file uploads (up to 4 files per job)
  • Applies audio leveling and normalization
  • Returns processed audio files in your selected format
  • Provides email notifications for job completion

3. User Eligibility

To use this Service, you must:

  • Be at least 16 years of age
  • Have the legal capacity to enter into binding agreements
  • Provide accurate contact information
  • Comply with all applicable laws and regulations

4. User Responsibilities

4.1 Content Ownership

You represent and warrant that:

  • You own or have the necessary rights to upload and process all audio files
  • Your content does not infringe on any third-party intellectual property rights
  • Your content does not violate any applicable laws or regulations

4.2 Prohibited Uses

You agree NOT to:

  • Upload content containing malware, viruses, or harmful code
  • Upload content that is illegal, offensive, or infringes on others' rights
  • Attempt to reverse engineer, hack, or compromise the Service
  • Use automated tools or bots to abuse the Service
  • Resell or redistribute the Service without authorization
  • Upload content that violates export control laws

5. Service Limitations

  • File Limits: Maximum 4 audio files per job
  • File Duration: Maximum 90 minutes per file
  • Storage Period: Files are stored for 7 days, then automatically deleted
  • Processing Time: Varies based on file size and system load

We reserve the right to impose additional limits or modify existing limits at our discretion.

6. Intellectual Property

6.1 Your Content

You retain all ownership rights to your uploaded audio files. By using the Service, you grant us a limited, temporary license to:

  • Store your files temporarily for processing
  • Process your files according to your specifications
  • Deliver processed files back to you

This license terminates when your files are deleted (after 7 days or upon your request).

6.2 Our Service

The Service, including its design, code, algorithms, and branding, is owned by Level My Audio and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

7. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

We comply with GDPR and other applicable data protection laws. Your audio files are automatically deleted after 7 days.

8. Service Availability and Modifications

We strive to provide reliable service, but we do not guarantee:

  • Uninterrupted or error-free service
  • Specific processing times or quality standards
  • Compatibility with all audio formats or configurations

We reserve the right to modify, suspend, or discontinue the Service at any time, with or without notice. We may perform maintenance, updates, or improvements that temporarily affect availability.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or availability
  • Warranties that the Service will meet your specific requirements
  • Warranties that processed files will be free from errors or defects

You use the Service at your own risk. We recommend maintaining backup copies of your original files.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEVEL MY AUDIO SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, data, use, or goodwill
  • Service interruptions or data loss
  • Unauthorized access to your files or data
  • Errors, mistakes, or inaccuracies in processed files

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed $100 USD or the amount you paid us in the last 12 months, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless Level My Audio, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorneys' fees) arising from:

  • Your use of the Service
  • Your uploaded content
  • Your violation of these Terms
  • Your infringement of any third-party rights

12. Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause or notice, if we believe you have violated these Terms or engaged in prohibited conduct.

Upon termination, your right to use the Service will immediately cease, and we may delete your files and data.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through:

  1. Good faith negotiation between the parties
  2. If negotiation fails, binding arbitration in accordance with the rules of the American Arbitration Association
  3. Arbitration shall be conducted in English and the arbitrator's decision shall be final and binding

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Level My Audio regarding the Service and supersede any prior agreements or understandings.

16. Contact Information

If you have questions about these Terms, please contact us at: